Proactive monitoring and swift resolution—Flexis keeps
your IT Infrastructure and Network running smoothly 24/7

24/7 Remote
Troubleshooting

Expert doing remote troubleshooting

Keep your servers, networks, workstations, and various other devices running at peak efficiency. We keep your devices running and remediate any system issues with our team. This service builds upon our 24x7 Flexis MaaS service and will allow you to rest easy on your late nights, weekends, and holidays.

Contact us

Expert doing remote troubleshooting

Run and Operate at Peak Efficiency

  • Operate at maximum efficiency with our team.
  • Support critical applications and optimize performance of your infrastructure
  • Leveraging our staff of experts in servers, networks, databases, and virtualization.

Want to learn more about what we manage? Check the following page

What We Manage

 

Want to learn more about what we monitor? Check the following page

What We Monitor

The Key Benefits of Using Flexis Management
as a Service

Troubleshooting and Remediation Capabilities

Troubleshooting and Remediation Capabilities

Troubleshooting and remediation

Utilize our fully managed service to troubleshoot and remotely remediate any of your problems on your managed devices. Remediation includes root cause analysis to ensure that Flexis doesn’t just treat the symptom, but rather identifies the underlying cause of the problem so that the issue is resolved permanently.

True Scalability

Scalability

Instead of hiring, training and retaining additional expensive system administration staff, leverage the Flexis NOC team to make sure your systems are up and running at their peak efficiency and maintaining client satisfaction.

True Scalability

Increase Availability and Uptime

Increase Availability and Uptime

24/7  NOC Availability

Anticipate, identify and resolve system issues quicker with greater visibility and accuracy ensuring systems run smoothly around the clock.

Help Fill in Technology Skill Gaps

NOC certified expert

Choose from our deep bench of Level 1, 2 and 3 engineers certified across a wide array of technologies and platforms which include the following: Windows, Linux, MS SQL, MySQL, Networking, Backup, Database, Virtualization and Security.

Technology Skill Gaps

Leverage Your Tools

Leverage Your Tools

Leverage your noc tool

Protect your investment by working with the existing monitoring tools you are already using and we can adapt to changing requirements as your needs evolve.
Remote Monitoring Tools

  • Kaseya, N-able, Connectwise Automate (LabTech), Nagios, Solarwinds, AEM and Ninja

Ticketing System

  • Connectwise, Autotask, Zendesk or any other ticketing system you use

Strong SLA Delivery

  • Our Service Level Agreements are clearly defined and our escalation procedures are based on ITIL processes. Our engineers are trained to meet and exceed the defined SLAs

Leverage-Tools

Ensure nonstop performance with Flexis managing your infrastructure

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Why
Flexis?

Focus on core business objectives Focus on core business objectives

Focus on core business objectives

Easy onboarding

On-Boarding
made easy

Network reliability

Enhanced network reliability and uptime

24/7 proactive NOC monitoring

Proactive 24/7 monitoring and support with issue resolution

Specialized expertise

Access to specialized expertise and resources

Cost saving compared to in-house NOC

Cost savings compared to in-house NOC

Scalability

Scalability to accommodate business growth

Your Systems
Always Optimized

With Flexis, your systems are always optimized for peak performance. Experience seamless operations and 24/7 expert support

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Agreement to optimize systems Agreement to optimize systems

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