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Flexis specializes in providing flexible service solutions tailored for MSPs and mid-sized businesses including SaaS, Software and many other verticals. Our mission is to ensure your IT environment, applications and end users achieve optimal uptime, receive robust support, and all while maintaining the highest security standards. Leveraging our comprehensive suite of NOC, SOC, and Help Desk services, we support your business where you need it most. Where possible, Flexis will leverage your existing tools to make on-boarding fast and easy. Flexis is an ISO 27001 certified company and our dedicated teams of technology experts is committed to delivering exceptional service and achieving your specific deliverables, ensuring your business runs smoothly and securely.
Streamline your IT operations and managed services business by utilizing our suite of Remote Infrastructure Management (RIM) services to help you optimize your service delivery. Our goal is to provide support for monitoring, management and maintenance and allow you to focus on strategic activities. Flexis offers 24x7 Monitoring & Management, dedicated engineers to via our Agile Pods, hourly support for project work and a 24x7 Backup & Protection service. Gain peace of mind knowing that our Network Operations Centers are staffed with technology experts leveraging safety and security-based frameworks which will ensure consistent quality in delivery.
Our White Labelled Help Desk Services help you scale your business. Our Helpdesk is designed to deliver a premium helpdesk experience at a price to meet your budget. We provide support for multivendor client systems and installation, moves, changes, deskside support & software support. Our goal is to provide quick, no-escalation required resolutions, and a personalized experience. We offer multiple business models to ensure the best fit for your business.
Flexis provides a turn-key, 24x7 SOC Service including the technology and security expertise necessary for MSPs and mid-sized companies to protect their business. Flexis inspects logs, monitors and analyzes security events in real time, provides verified threat notifications, actionable plans to help remediate incidents and responsive breach prevention actions. Our managed security service combines people, intelligence, analysis and technology to provide you with end-to-end security monitoring, threat detection, and incident response.
This suite of services including NOC, SOC and Helpdesk allows you to augment your existing service teams with affordable, expert service support. Contact Flexis today to learn more about how you can take your IT services to the next level.
Sandeep is a customer-focused and visionary technology executive with over a decade of experience in the Information Technology and Consulting industries. With a strong background in service and product development, strategic planning, IT operations, and remote engineering team development, he brings a wealth of expertise to his role as a leader.
At Flexis, Sandeep drives the company's overall strategy and direction, emphasizing seamless execution and cohesive team building across North America and Asia.
Sandeep holds an MBA from Twente University in the Netherlands and a degree in Management Information Systems from the State University of New York at Buffalo. His global education and extensive work experience across North America, Europe, and Asia equip him with a unique perspective on international cultures and business practices, helping Flexis and its partners succeed in today’s interconnected world.
Nick has over 25 years of experience in high tech including executive positions in sales, marketing, product management and engineering. His sales experience includes both direct and channel sales in cloud, software and services companies.
At Flexis, Nick is responsible for defining, building and growing all aspects of the Flexis services business. Nick's passion is facilitating the scaling of Flexis customers.
Prior to Flexis, he co-founded Demand by Design which was a full service marketing agency providing end to end sales and marketing services including strategy, execution, marketing automation, web design and development, event support and business development. Prior to DbD, he held a variety of executive roles in sales and marketing at services and software companies including NetEnrich, 3Tera, OpSource and Veritas.
An experienced operations professional with more than a three decades of management experience. He has been with Flexis since its inception, he oversees administration and daily operations for our offshore delivery center in New Delhi, India. He is responsible for all customer engagements, client satisfaction, and service deliveries from globally distributed teams.
Prior to joining Flexis, he worked in a variety of management roles including managing over 350 employees for a major corporation in India. He has extensive experience in dealing with global businesses in US, UK and India.
Anthony is responsible for Operational Strategy, Service Delivery and Process Improvement at Flexis. He is responsible to ensure the successful delivery of products or services to clients or customers, meeting quality standards and service level agreements.
He is also responsible for Identify areas for process improvement and implement changes to streamline operations, reduce costs, and enhance service quality.
Raju is responsible for Service Delivery at Flexis. Raju’s responsibilities include Service Delivery Management, Customer Satisfaction, and New Service Introduction.
Raju’s team also has the responsibility to ensure and enforce Quality and Policy standards across the Flexis organization.
She is seasoned Account Manager manages Account Management team at Flexis. She is responsible for all communications to the Flexis client base. She is responsible for advocating our client needs throughout internal departments and ensuring deliverables are met on time.